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Official Bristol City Women FC Store

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Términos del servicio

Last updated: June 2026

1. Overview

This website is operated by Bristol City Women FC and/or its associated operating entity.

The official club store exists to connect supporters with official merchandise, apparel, and products linked to Bristol City Women FC and the wider supporter community.

By accessing this website or purchasing products from us, you agree to these Terms of Service.

If you do not agree to these Terms, you must not use the website or Services.

The e-commerce platform may be hosted by Shopify or another approved e-commerce technology provider.

2. Eligibility

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement in your country of residence; or

  • You have permission from a parent or guardian

You agree not to use the Services for unlawful or unauthorised purposes.


3. Orders & Contract Formation

All orders placed through the Site constitute an offer to purchase.

A contract is formed only when:

  • An order confirmation is issued, or

  • The goods are dispatched

We reserve the right to refuse or cancel orders for reasons including:

  • Product availability

  • Pricing errors

  • Suspected fraud

  • Operational limitations

4. Products & Availability

Products may:

  • Be available exclusively online

  • Be limited in quantity

  • Be seasonal or launch-based

  • Be available for limited campaigns or player drops

We make reasonable efforts to display products accurately but cannot guarantee colour accuracy across all devices.

We reserve the right to:

  • Limit quantities

  • Restrict territories

  • Withdraw products at any time

5. Personalised Products

Selected products may be customised with:

  • Player names

  • Squad numbers

  • Supporter names and numbers

  • Competition badges

  • Club-approved personalisation options

By placing a personalised order, you confirm:

  • The information submitted is accurate

  • You have reviewed spelling and size details carefully

  • You understand personalised items are non-returnable except in cases of manufacturing defect or fulfilment error

We reserve the right to reject offensive, abusive, discriminatory, or inappropriate personalisation requests.


6. Pricing & Payments

Prices displayed on the Site may change without notice.

Prices may:

  • Include or exclude taxes depending on the territory

  • Exclude shipping costs until checkout

Payment must be completed before orders are processed.

7. Shipping & Delivery

Delivery estimates are provided for guidance only.

International customers may be responsible for:

  • Customs duties

  • VAT

  • Import taxes

  • Brokerage fees

unless stated otherwise during checkout.

8. Returns & Refunds

Returns and refunds are governed by our Returns Policy.

Nothing in these Terms limits statutory consumer rights.

9. Intellectual Property

All website content, including:

  • Logos

  • Club branding

  • Graphics

  • Photography

  • Video

  • Product imagery

  • Matchday creative

  • Designs

is protected by applicable intellectual property laws.

Unauthorised reproduction or commercial use is prohibited.


10. User Content

If users submit reviews, comments, or content:

  • You grant us permission to use and display that content

  • You confirm the content does not infringe third-party rights

We reserve the right to remove content at our discretion.


11. Prohibited Uses

Users may not:

  • Use the Site unlawfully

  • Attempt to compromise security

  • Scrape or collect data unlawfully

  • Distribute malware

  • Infringe intellectual property rights

  • Use offensive or abusive personalised content

We may suspend or terminate access for violations.


12. Limitation of Liability

To the fullest extent permitted by law, Bristol City Women FC and its operators shall not be liable for indirect or consequential damages arising from use of the Services.

Nothing in these Terms excludes liability where prohibited by law.


13. Governing Law

These Terms shall be governed by the laws of England and Wales unless mandatory local consumer protections apply.


14. Changes to Terms

We may update these Terms periodically.

Continued use of the Site constitutes acceptance of updated Terms.


15. Contact

For legal or store-related enquiries:

store@bristolcitywomenfc.com